Privacy Notice

Privacy Policy

Your privacy is important to Talisman Jewellery. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Talisman Jewellery complies with the Australian Government’s Privacy requirements. Our specific policies regarding your privacy follow:

Collection and Use of Personal Information

Personal information is data that can be used to uniquely identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with Talisman Jewellery. We may also combine it with other information to provide and improve our products, services, content, and advertising.

How we use personal information

The personal information we collect allows us to keep you posted on Talisman Jewellery’s latest product announcements, product updates, and upcoming events or promotions. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Talisman Jewellery’s products, services, and customer communications. It also helps us to improve our services, content, and advertising. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences. 

It is important to note, that we may use personal information to communicate with you about purchases and services you have purchased, or attempted to purchase, whether or not you have opted out of our mailing list. These communications will be limited to administrative actions associated with a purchase, or attempted purchase. We may ask for further clarification about your order, respond to forgotten password enquiries, follow-up about abandoned carts, inform you of any production delays, notify you when your order ships, update shipment tracking enquiries, and other similar communications.

Futhermore, we may use personal data you share with us, aggregated with behavioural data (how you interact with us by any means), in order to compile a variety of profiles that may be used for our advertising and marketing purposes. For this reason, even visitors who opt out of receiving mailings, may still see advertising directed at them, not because they have been on one of our customer, fan, or mailing lists, but because they match a profile associated with a specific set of behaviours. We cannot control whether one of our contacts, past or present, is included in a behavioural profile, but many mediums where these ads might be served, offer the ability for thier users to "hide ads like these." If you no longer wish to see our advertisements, we recommend that you utilise these options.

We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

Cookies and Other Technologies

Talisman Jewellery’s website, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information.

One of the tools Talisman Jewellery employs is Doubleclick. Doubleclick is owned by Google and is used to, without using personally identifiable information, profile users so that over time inferences can be made about the person's habits or interests.  Google insures that information gathered through Doubleclick is absolutely not sold to third parties, and is only shared with other parties, except in aggragated form. When the service is being used by a business for its advertising and marketing purposes, it owns that data, not Doubleclick.

Talisman Jewellery utilises this tool because we believe that: Doubleclick helps us, and other vendors, serve up ads to visitors that are  relevant to the people browsing. An example provided by Google explains, "You recently clicked a search result for a kayaking website. Later, when you search for 'vacations,' you might see an ad for a vacation destination where you can kayak." While this is hardly an exact science, experience shows that ads that use targeting are more likely to be clicked on. In other words, users prove that this tool is delivering relevancy with their clicks. Doubleclick also caps how frequently an advertisers ads are served, so that web users do not see the same ads over and over again. And finally double click offers web users the ability to control and block any or all advertisers. If you would like to opt out from receiving Doubleclick cookies, you simply need to visit Google's ad preferences manager (search for this term using your search engine of choice; you need not be logged in to Google), and select whether you want to opt out of interest-based ads on Google, or opt out of interest-based Google Ads Across the Web. You also have the ability to modify - add or take away - interests that the Doubleclick application associates with your browsing behaviour. It is your choice.

As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. Talisman Jewellery may use this information in our marketing and advertising services.

In some of our email messages, we use a “click-through URL” linked to content on the Talisman Jewellery website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Disclosure to Third Parties

Talisman Jewellery will not disclose your personal information to third parties. At this time we have no third-party agreements which in any way involve our customer data. Should this policy change in the future, we will never disclose your information to the third party, but instead will promote their service/product through communications we control. 

Service Providers

Talisman Jewellery does share your personal information with a companies who provide list management services including customer research or satisfaction surveys, as well as newsletter/promotional services. These companies are obligated to protect your information and may be located wherever Talisman Jewellery operates.

Protection of Personal Information

Talisman Jewellery takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

Children

We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as possible.

Third-Party Sites and Services

Talisman Jewellery websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

Updated: 20 November 2014